Privacy Policy

This policy explains how NoorPath Academy ("NoorPath", "we", "us") handles personal information when you visit our website, request a trial class, contact us, or use our online education services.

Who controls your information

NoorPath Academy is responsible for the information described in this policy. Privacy questions and requests can be sent to info@noorpath.online.

Information we collect

When you request a trial, you may provide your name, email, WhatsApp or phone number, country, learner details, course interest, timezone or preferred class time, tutor preference and family-plan preference. We also record the page and referrer connected with the request so our team can understand the enquiry.

If you allow analytics cookies, Google and Meta tools may collect information about visits and interactions, such as page views, referral information, device or browser details, cookie or advertising identifiers, and enquiry events. When a consented trial request is submitted, contact details may be used by Meta for conversion matching and measurement.

Why we use information

• To respond to enquiries and arrange requested trial classes.
• To match a learner with an available tutor and schedule.
• To provide classes, service messages and customer support.
• To maintain website security and prevent misuse.
• With consent, to understand website use and measure advertising enquiries.

Depending on the activity and applicable law, processing is based on your request before entering a service agreement, performance of an agreement, legitimate interests in operating and securing the service, legal obligations, or consent. You can withdraw analytics consent through the Cookie settings control.

Services that receive information

NoorPath uses service providers to operate the website and classes. Depending on the features enabled, these may include FormSubmit for trial-form delivery; WhatsApp for conversations; Google Analytics and Google Ads for consented measurement; Meta Pixel and Conversions API for consented advertising measurement; and online meeting providers such as Zoom or Google Meet for classes. These providers process information under their own terms and privacy policies.

We do not sell personal information. Providers may process information in countries different from yours. Where required, NoorPath and its providers must use appropriate transfer safeguards.

Cookies and tracking choices

Essential storage remembers your privacy choice. Google and Meta tracking is loaded only after you select "Accept analytics". Selecting "Essential only" keeps those optional tools disabled. You can reopen Cookie settings at any time to change your choice.

Children and parent information

Trial forms for children should be completed by a parent or guardian. Children should not submit contact information independently. Parents may contact NoorPath to ask what information is held about their child or to request correction or deletion where applicable.

Retention and security

Information is kept only for as long as reasonably needed to respond to the request, provide the service, maintain required business records, resolve disputes and meet legal obligations. The exact period depends on the type of record and whether a learner enrols. We use reasonable administrative and technical safeguards, but no online service can promise absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, request a copy of information, withdraw consent, or complain to a data protection authority. Contact us using the email below. We may need to verify your identity before completing a request.

Policy updates

We may update this policy when our services or legal obligations change. The latest version and review date will be published on this page.

Contact

For privacy questions or requests, email info@noorpath.online.